JST CORRECTION/UPDATE PROCEDURES (NAVY)

HOW TO CONTACT US:

Awards and local training that does not have military course identification numbers will NOT show up on your transcript. Please DO NOT include this type of information, since it we can not add it to your transcript.

When documentation is submitted, please wait approximately 15 days before logging into JST to check your transcript for the change. After logging in, the ‘Transcript Update Status’ will let you know when the documents were received and current status.

When you communicate with us about your records, please include:
  • your full name (include first, middle, last)
  • the last 4 digits of your Social Security number
  • your email address or other methods of contact
  • if you send us documents make sure they are copies, not originals

Contact Information:

Email JST Operations

NETPDTC
Attn: JST Technology Operations Center, Code N644
6490 Saufley Field Road
Pensacola, FL 32509


Fax:    1.850.473.6013
DSN: 753.6013

Email: jst@doded.mil

1. issues with Personnel Information (Originates from Master Data File)

  1. How do I update missing or incomplete personnel data on my JST?

    Active Duty: Contact your servicing PSD or Personnel and Administration Office. That office will submit corrections to PERS-312 or PERS-8.

    Veterans: Mail certified or notarized "to be true" copy of DD Form 214 to the JST Operations Center*. Send copies of all DD 214(s). DO NOT SEND YOUR ORIGINAL. Identify the issue that needs to be resolved. JST Operations Center will NOT accept faxed or e-mailed copies of your DD-214. Please include accurate contact information with your documentation.

2. Military Training/Courses:

Active Duty: Mail copy of course completion certificate or page 4 (NAVPERS 1070/604) from service record or copy of Enlisted Summary Record (ESR) to JST Operations Center. Completion certificate (page 4), or copy of ESR must be certified as a true copy of the original by PSD (with PSD personnel original signature). Include your name, last four digits of your SSN, daytime phone number and e-mail address.

Certified documents may be faxed by PSD to JST Operations Center, or mailed to JST Operations Center*

When mailing page 4 (NAVPERS 1070/604) or ESR, circle items to be corrected or added to transcript. Ensure course number, location and dates are annotated on page 4 or ESR. Allow up to 30 days for changes in CeTARS to appear on JST.

Veterans: Mail copies of course completion certificate, past performance evaluations or page 4 (NAVPERS 1070/604) from service record or copy of Enlisted Summary Record (ESR) to JST Operations Center. When mailing page 4 or ESR, circle items to be corrected or added to transcript. Ensure course number, location and dates are annotated on page 4 or ESR.

Completion certificate, page 4 (NAVPERS 1070/604), DD Form 214, or copy of ESR must be certified as a true copy by PSD (with PSD personnel original signature). Include your name, last four digits of your ssn, daytime phone number and e-mail address.

Certified documents may be faxed by Navy Military Personnel Office to JST Operations Center, or mailed to JST Operations Center.

3. Military Experience:

This section lists your Navy occupational history. Ratings/NECS are recorded on page 4 of service record or an Enlisted Summary Record (ESR).

Active Duty: Contact your servicing PSD or Personnel/Administration Office to obtain certified copy of page 4 (NAVPERS 1070/604) or a copy of ESR. NECs must be annotated in the "Navy Enlisted Classification Record" block.

Circle correct information on page 4 or ESR to be entered on transcript, have PSD certify as true copy (with PSD personnel original signature), and mail to JST Operations Center. Include your name, last four digits of your SSN, daytime phone number and e-mail address.

Certified documents may be faxed by PSD to JST Operations Center, or mailed to JST Operations Center.

Veterans: Mail certified or notarized "to be true copy" of page 4 (NAVPERS 1070/604), ESR, designation letters and/or DD Form 214(s).

Circle correct information to be entered on transcript, have certified (with certifier's original signature) or notarized as true copy, and mail to JST Operations Center. Include your name, last four digits of your SSN, daytime phone number and e-mail address.

Certified documents may be faxed by PSD to JST Operations Center, or mailed to JST Operations Center.

4. College Degrees:

Degrees/Certifications earned before or while on Navy Active Duty at institutions accredited by a regional or national accrediting agency recognized by the U.S. Department of Education. **NOTE: Foreign Degrees may or may not be placed on JST. Credit Evaluations may NOT be sent in lieu of foreign transcripts.

Active Duty and Veterans: Have an official transcript sent from the institution directly to the JST Operations Center. Transcripts supplied by servicemember will NOT be accepted; must come DIRECTLY from institution.

5. Academic Institution Courses:

Non-TA and/or Non-NCPACE funded courses: Academic courses completed during active duty service may be added to the JST. The JST OPERATIONS CENTER will only accept Official Transcripts directly from the school.

6. College Level Test Scores (CLEP, DSST, DLPT, ECE (formerly ACT-PEP, RCE))

Active Duty and Veterans: If the DLPT test scores are missing, official documentation showing the test taken, date taken, and score or skill level must be submitted. Submit documentation as noted under Military Training/Courses.

Active Duty: For CLEP, DSST or ECE, contact your local Navy College Office.
Website: https://www.navycollege.navy.mil.

For DLPT, contact / Navy Foreign Language Testing Department, languagetesting@navy.mil. (DLPT scores are submitted to JST on a weekly basis).

Veterans: For CLEP, DSST, ECE, obtain transcript from DANTES at: http://www.dantes.doded.mil. Mail to JST Operations Center.

For DLPT contact: http://www.dliflc.edu. If the test has been proctored within the past two years, contact Navy Center for Language, Regional Expertise, and Culture / Navy Foreign Language Testing Department, languagetesting@navy.mil

7. Non-Academic Certifications/Licensures:


Technical certifications, Navy COOL, licensures, etc. that are NOT from an academic institution earned prior to or during active duty service earned by Active Duty and Veterans may be added to the Academic Courses page.

Send a 'Certified True' copy of the certification to the JST Operations Center. A proper 'Certified True' document includes signature, title and date of the certifying official.