ARMY PERSONNEL
ARMY Effective December 1 2021: All veterans, active duty, National Guard personnel should login to the JST and fill out an INQUIRY so that their issues can be sent to the ARMY for review. If you are unable to login all questions concerning Army personnel’s JSTs should be directed to usarmy.knox.hrc.mbx.tagd-jst@army.mil
JST Mailbox was down
JST has been advised that any mails sent 6.29.22 were not delivered to us. If you sent any emails please resend. This includes any transcripts that were ordered to us, any forms sent, and any other business needs.
STAKEHOLDERS:
Service members and stakeholders, due to staffing reductions, JST response time to assist you will increase. Please take this into consideration when planning for career and educational events. We will continue to work hard to provide the best customer service possible. Thank you for your forward planning and patience.

Who We Serve
Army, Coast Guard, Marine Corps, and Navy: Active Duty, Reserve and Veterans.

Register to Use this System
If you are prior Army, Coast Guard, Marine Corps, or Navy or do not have access to a Common Access Card (CAC) reader, then REGISTER for a JST account.

How to make updates or corrections to your JST transcript
How to request an official transcript
Frequently asked questions
Academic institutions
If you are Air Force and have NOT completed courses via Navy, Marine Corp, Coast Guard or Army, please visit Community College of the Air Force Transcripts for further assistance.
If you are Air Force and have completed courses via Navy, Marine Corp, Coast Guard or Army, please register as instructed below.
If you are Army, please contact the Army JST Helpdesk at usarmy.knox.hrc.mbx.tagd-jst@army.mil for further assistance.
Navy, Marine Corp or Coast Guard Service Members
NETC N644
ATT: JST Operations Center
6490 Saufley Field Road
Pensacola, Florida 32509
jst@doded.mil

For ARMY JST Password Reset or access issues ONLY, send email to:
usarmy.knox.hrc.mbx.tagd-jst@mail.mil

All other inquiries, please open a new inquiry using your JST account.

If you took the GED test(s) prior to September 1974, USAFI/GED transcripts are available for:

  • U.S. military personnel tested before September 1974
  • Ft. Jackson personnel tested before June 30, 1974
  • U.S. Coast Guard personnel tested before January 1975
Note: USAFI Transcripts may also contain score data for tests which may be worth college credit, such as Tests of General Education Development (GED), College Level, General Examinations of the College-Level Examination Prep (CLEP), USAFI Subject Standardized Tests (USST) and End-of-Course Tests.

Visit the USAFI/GED Transcript site

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