Course data is sent by the Army Training Requirements and Resources System (ATRRS) once a month. Each individual training school is responsible for updating the ATRRS system when a Service Member graduates from a course. Only qualified courses are sent to JST (SMART FORCE/distance learning courses and other courses that are less than 45 hours in length are excluded as they are not evaluated by ACE). Prior to contacting Army JST support staff, please ensure your training records are correct in ATRRS and they are "qualified". If you are missing an ACE accredited course you completed more than two months (60 days) ago and it is an ACE accredited course, please send a copy of all documentation training certificates (DA-1059) and justification Effective 2 January 2017, we will be using this website for all correspondence, thus the email option will longer be available. Please note that you can submit your official JST to any institution located on the “Official Transcript Request” page on this website. For all other inquiries, log in to JST and open a case and upload any documentation for review if necessary. We apologize for any inconvenience as we work towards addressing all JST inquires through the website.
The American Council on Education (ACE) Military
Guide presents ACE credit recommendations for formal courses and
occupations offered by all branches of the military. All
recommendations are based on ACE reviews conducted by college and
university faculty members who are actively teaching in the areas
they review. You can find more information about ACE at http://www.acenet.edu/news-room/Pages/Military-Guide-Frequently-Asked-Questions.aspx#occupations
.
The Military Evaluation Program provides guidance
to service members, civilians, military education centers, and
colleges and universities interpreting military transcripts and
documents.
All course and MOS evaluations are provided by ACE. When new courses/MOSs are created by the Army, ACE needs time to evaluate them. The same is true for existing courses/MOSs that experience significant changes. The amount of time required is dependent upon the timely submission of documents by the Army to ACE for their evaluation.
All soldiers receive a primary military
occupational specialty (MOS) in which they normally work and are
evaluated.
Some soldiers receive a secondary MOS,
which is generally related to their primary MOS. They are evaluated
every other year in the secondary MOS.
A soldier works in a duty MOS, which in most cases is the same as the primary
MOS. If the duty MOS is different from the primary MOS, soldiers are
evaluated by the supervisor in their duty MOS.
Credit may be awarded in either the primary or duty MOS or both. The
soldier must maintain proficiency in the primary MOS as well as the
duty MOS. Ordinarily, the primary, secondary, and duty MOSs are
in the same or a related career field. If so, there may be some
duplication in the credit recommendations.
One of ACE's criteria for evaluating an occupational system is that it must provide for the assessment of the individual. Since the Army no longer offers a standardized testing system, ACE recommends credit only for Skill Levels 30, 40, and 50. For Skills Levels 10 and 20, colleges and universities may grant credit based on an individualized assessment of the student. For additional information, refer to the ACE Occupation Evaluation System.
Prior to contacting Army JST support staff, please ensure your MOS records are correct in ATRRS and with your chain of command (S3). If you are missing MOS data/Series level, please send any documentation and justification to: Effective 2 January 2017, we will be using this website for all correspondence, thus the email option will longer be available. Please note that you can submit your official JST to any institution located on the “Official Transcript Request” page on this website. For all other inquiries, log in to JST and open a case and upload any documentation for review if necessary. We apologize for any inconvenience as we work towards addressing all JST inquires through the website.
Veterans:Please send any documentation (DD-214) and/or justification to: Effective 2 January 2017, we will be using this website for all correspondence, thus the email option will longer be available. Please note that you can submit your official JST to any institution located on the “Official Transcript Request” page on this website. For all other inquiries, log in to JST and open a case and upload any documentation for review if necessary. We apologize for any inconvenience as we work towards addressing all JST inquires through the website. In the event you are missing or have lost your DD-214 you can go to the National Archive website and request your military records. The National Archive website is http://www.archives.gov/veterans/military-service-records/
As much as we don't like it, data entry errors
exist. Some reasons may involve data entry errors or changes to your
data within the database due to personnel actions (i.e.,
re-enlistment, PCS, discharge, etc.) The Integrated Total Army
Personnel Data Base (ITAPDB) is maintained and updated by your unit
Personnel Officer/S-1. The JST personnel records are updated from
ITAPDB. Your Personnel Officer/S-1 will be able to verify your data
and/or make the necessary corrections so that you will be able to
access your transcripts. Once you make corrections, there
may be a delay before the JST data is automatically refreshed. The
Army JST support staff can make updates but they may be overwritten
when the data is refreshed from the ITAPDB data feed.
Effective 2 January 2017, we will be using this
website for all correspondence, thus the email option will longer be
available. Please note that you can submit your official JST to any
institution located on the “Official Transcript Request” page on this website.
For all other inquiries, log in to JST and open a case and upload any
documentation for review if necessary. We apologize for any inconvenience as
we work towards addressing all JST inquires through the website.
Active Duty: You or your ESO may email the ETQC Registrar's Office with the ETQC-1562 along with documentation of the missing item(s).
All Others: Mail, fax, or e-mail to the above sources. Be careful not to submit sensitive information through e-mail or fax.
All Others: Mail certified or notarized "to be true" copy of DD Form 214 to the Coast Guard ETQC.
Send copies of all DD 214(s). DO NOT SEND YOUR ORIGINAL.
Identify the issue that needs to be resolved.
Please include accurate contact information with your documentation.
Active Duty: Have your ESO email ETQC Registrar's Office with documentation to add the missing item(s).
All Others: Mail, fax, or e-mail to the above sources. Be careful not to submit sensitive
information through e-mail or fax. Please identify the missing item(s). Ensure important information is included with the
documentation, such as name of course, course number, location and dates. Allow up to 15 days for changes to appear on the JST.
Active and Veterans: Training while serving in the Army, Marine Corps or Navy: View the update information for the specific branch of service for instructions:
ARMY View
MARINE CORPS View
NAVY View
This section lists your Coast Guard, and if applicable, your other Military Occupational History
All Others: Mail, fax, or e-mail to the above sources. Be careful not to submit sensitive
information through e-mail or fax. Please identify the missing item(s). Ensure important information is included with the
documentation, such as name of rate, date at missing level, and/or confirmation of appointment. Allow up to 15 days for changes to appear on the JST.
Active and Veterans: Military experience (MOS, MCE, NER, NEC, etc) while serving in the Army, Marine Corps or Navy: View the update information for the specific branch of service for instructions:
ARMY View
MARINE CORPS View
NAVY View
*Please allow up to 15 days for changes to appear on the JST.
Only courses that were paid by Tuition Assistance will appear on the JST.
All Others: Mail, fax, or e-mail to the above sources. Be careful not to submit sensitive information
through e-mail or fax. If the CLEP, DSST, or ECE and DLPT test scores are missing from the JST, provide official
documentation showing the test taken, date taken, and score or skill level. Submit documentation as noted under Coast Guard Training/Courses.
Active Duty: Contact your Unit Diary/Admin Non Commissioned Officer (NCO). They will submit corrections to update MCTFS.
Veterans: Mail certified/notarized copy of DD Form 214 to the JST Technical/Operations Center.
Send copies of all DD 214(s). DO NOT SEND YOUR ORIGINAL.
Identify the issue that needs to be resolved.
Active Duty: Contact your servicing PSD or Personnel and Administration Office. That office will submit
corrections to PERS-312 or PERS-8.
Veterans: Mail certified or notarized "to be true" copy of DD Form 214 to the JST Operations Center*.
Send copies of all DD 214(s). DO NOT SEND YOUR ORIGINAL.
Identify the issue that needs to be resolved. JST Operations Center will NOT accept faxed or e-mailed copies of your DD-214.
Please include accurate contact information with your documentation.
Active Duty: Mail copy of course completion certificate or page 4 (NAVPERS 1070/604) from service record or copy of Enlisted Summary Record (ESR)
to JST Operations Center. Completion certificate (page 4), or copy of ESR must be certified as a true copy of the original by PSD
(with PSD personnel original signature). Include your name, last four digits of your SSN, daytime phone number and e-mail address.
Certified documents may be faxed by PSD to JST Operations Center, or mailed to JST Operations Center*
When mailing page 4 (NAVPERS 1070/604) or ESR, circle items to be corrected or added to transcript. Ensure course number, location and dates are annotated on page 4 or ESR.
Allow up to 30 days for changes in CeTARS to appear on JST.
Veterans: Mail copies of course completion certificate, past performance evaluations or page 4 (NAVPERS 1070/604) from service record or copy of
Enlisted Summary Record (ESR) to JST Operations Center. When mailing page 4 or ESR, circle items to be corrected or added to transcript.
Ensure course number, location and dates are annotated on page 4 or ESR.
Completion certificate, page 4 (NAVPERS 1070/604), DD Form 214, or copy of ESR must be certified as a
true copy by PSD (with PSD personnel original signature). Include your name, last four digits of your ssn, daytime phone number and e-mail address.
Certified documents may be faxed by Navy Military Personnel Office to JST Operations Center, or mailed to JST Operations Center.
This section lists your Navy occupational history. Ratings/NECS are recorded on page 4 of service record or an Enlisted Summary Record (ESR).
Active Duty: Contact your servicing PSD or Personnel/Administration Office to obtain certified copy of page 4 (NAVPERS 1070/604) or a copy of ESR.
NECs must be annotated in the "Navy Enlisted Classification Record" block.
Circle correct information on page 4 or ESR to be entered on transcript, have PSD certify as true copy (with PSD personnel original signature), and
mail to JST Operations Center. Include your name, last four digits of your SSN, daytime phone number and e-mail address.
Certified documents may be faxed by PSD to JST Operations Center, or mailed to JST Operations Center.
Veterans: Mail certified or notarized "to be true copy" of page 4 (NAVPERS 1070/604), ESR, designation letters and/or DD Form 214(s).
Circle correct information to be entered on transcript, have certified (with certifier's original signature) or notarized as true copy,
and mail to JST Operations Center. Include your name, last four digits of your SSN, daytime phone number and e-mail address.
Certified documents may be faxed by PSD to JST Operations Center, or mailed to JST Operations Center.
Degrees/Certifications earned before or while on Navy Active Duty at institutions accredited by a regional or national
accrediting agency recognized by the U.S. Department of Education. **NOTE: Foreign Degrees may or may not be placed on JST.
Credit Evaluations may NOT be sent in lieu of foreign transcripts.
Active Duty and Veterans: Have an official transcript sent from the institution directly to the JST Operations Center.
Transcripts supplied by service member will NOT be accepted; must come DIRECTLY from institution.
Non-TA and/or Non-NCPACE funded courses
Academic courses completed during active duty service may be added to the JST.
The JST OPERATIONS CENTER will only accept Official Transcripts directly from the school.
Technical certifications, Navy COOL, licensures, etc. that are NOT from an academic institution earned prior to or during active duty service earned by Active Duty and Veterans may be added to the Academic Courses page.
Send a 'Certified True' copy of the certification to the JST Operations Center. A proper 'Certified True' document includes signature, title and date of the certifying official.