Who We Serve
Army, Coast Guard, Marine Corps, and Navy: Active Duty, Reserve and Veterans.
Register to Use this System
If you are prior Army, Coast Guard, Marine Corps, or Navy or do not have access to a Common Access Card (CAC) reader, then REGISTER for a JST account.
How to request an official transcript
Frequently asked questions
If you are Army, please contact the Army JST Helpdesk at usarmy.knox.tradoc.mbx.armyu-access-jst@army.mil for further assistance.
If you are Air Force and have NOT completed courses via Navy, Marine Corp, Coast Guard or Army, please contact the Community College of the Air Force for further assistance.
Navy, Marine Corp, or Coast Guard or Air Force Service Members that have completed Navy, Marine Corp, Coast Guard or Army Courses: Submit an inquiry through Web Inquiry/Feedback or contact us at
NETC N643ATT: JST Operations Center
6490 Saufley Field Road
Pensacola, Florida 32509
Existing Account Holders - Please log in with your username and password. If you do not remember your password, you can use the 'Forgot Password' feature.
New Account Request - Please download and complete the Academic Institution Form. Once completed, return to Joint Services Transcript via Academic Inquiry/Feedback. You must verify your email before you can attach the form.
Please visit Academic institutions for details about the various account types available as well as additional details for Academic Institutions.
For ARMY JST Password Reset or access issues ONLY, send email to:
usarmy.knox.hrc.mbx.tagd-jst@mail.mil
All other inquiries, please open a new inquiry using your JST account.
If you took the GED test(s) prior to September 1974, USAFI/GED transcripts are available for:
- U.S. military personnel tested before September 1974
- Ft. Jackson personnel tested before June 30, 1974
- U.S. Coast Guard personnel tested before January 1975